Contact
Email [email protected]. Corrections, questions about the palace or the park, or anything on this site that has gone stale — tariffs, opening hours and restoration schedules all change, and this site is only as current as its last check.
What I can help with
Anything about the palace and the park, what the ticket covers, how to get out there without a car, what the restoration work actually affects, and what a given listing does and does not include. If you have been somewhere I have written about and found it different from what it says here, that is the most useful message you can send me.
What I cannot
I am not the palace and I am not a tour operator, so I cannot change, cancel or refund a booking. Bookings made through the links here live with GetYourGuide, and your confirmation email has the route to their support. I also cannot reserve you anything at Monserrate: the ticket is sold by Parques de Sintra, at its own window and through its own shop, and on the platform as the operator’s own listing.
The palace itself
For anything only the operator can answer — group bookings, accessibility on the day, hiring the palace for an event, whether the park transport is running this week — go to Parques de Sintra directly. Its own page for this monument is linked in the footer of every page here, and it is the authority on every practical fact on this site.
If you are after a specific listing, all tours has the whole catalogue in one place and the reviews take six of them apart properly.